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    Technology Support: 

    For students that need help with their school-issued device please email your teacher and explain the problem you are having in detail. Please include screenshots of any errors to aid in the troubleshooting process. The teacher will email the technology department if they need help troubleshooting the issue further. Then the teacher will email the student back with suggestions for fixing the issue after conferring with the technology department.

    Students/Parents may also click on the link below, after exhausting all troubleshooting efforts with the teacher, to send an email to the Computer Help Desk:

    Technology Help Request email to Computerhelp@shsd.k12.pa.us 

    If the issue cannot be resolved in a remote fashion the technology department will instruct the teacher to tell the student a day and time they can bring their device to the school to be worked on. The technology department is available on limited specific days and times throughout the week. In-person contact must be limited in order to follow all social distancing precautions when working on devices.

    Please see the links on the left navigation for more tips on troubleshooting Chromebook or IPAD issues. 

     


    What is Technology:
     
    Technology is the use of electronic devices to enhance everyday life. In the educational environment, technology is an essential resource that is always changing and growing in capacity/need.
     
    The Technology Department works closely with the Administration, staff, students, and our community to maintain a safe and engaging learning environment. It is the function of this department to maintain and improve upon all technology-related infrastructure throughout the district. This, in turn, will help provide our students, staff, and community with the resources they need.
     
     
    Computers/Laptops/Devices:  The district is one to one with IPADS for kindergarten adn 1st grade and Chromebooks for 2nd grade through 12th grade.  
     
    Digital Video Projectors:  Each classroom is provided with digital projectors. These projectors can be connected to any computer to allow large screen viewing of digital images and videos. Educators often use the digital video projector to engage students in
     
    Electronic Whiteboards: The district has several smart boards located throughout the buildings. These are electronic white boards that connect to the computer and projector to allow a student or teacher to control the computer by touching the screen. The students love the interactivity of this tool and the staff love the ease of use.  
     
    Video Conferencing:  Video conferencing has been around for a while but it has just recently started being a critical online teaching tool. Our staff uses Zoom, Google Hangouts and other ways to communicate with each other and the students through classroom video conferences. 
     
    Software:  The District is a Google District k-12. All students have a google account that allows them access to the Google GSuite f applcatons and resources. We also use many educationl software programs throughout the curriculum to enrich the teaching adn learning of our students. 
     
Last Modified on September 10, 2020